Popular Questions

How long does shipping take?

Orders & Payment

What are my payment options?
My order has been shipped. Can I change or cancel my order?
What is the status of my order?


Where does HIBANA ship to?
How much does shipping cost?
How long does shipping take?
How do I track my order?
Do you ship to PO Boxes or pick-up shops?

Warranty & Return Policy

What does your warranty cover?
I have received my order. Can I exchange it for a different variant or model?
What do I do if I face an issue with my HIBANA products?

Assembly & Aftercare

How do I assemble my HIBANA light?